Terms of Use

Terms of use

www.arkoudis-toolbox.gr is the online store of the company “Arkoudis Th. Angelos”, located at the 26th km of Thessaloniki – Moudanion Prefecture, in Thessaloniki, Kato Scholariou area (Tax number: 031181792 / D.O.Y. Kalamarias / GEMI number: 039480306000 ) (hereinafter “Arkoudis Th. Angelos” or the “company”). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the Arkoudis Th. Angelos online store, located at www.arkoudis-toolbox.gr.

Make sure that you have carefully read the following terms and conditions and agree with their content because your further use and browsing of the above website www.arkoudis-toolbox.gr implies your express and unreserved consent, consent and agreement with their content.

1. Information & Products Provided

Arkoudis Th. Angelos makes every effort to ensure the completeness and validity of the information listed on the website www.arkoudis-toolbox.gr, including product descriptions and prices, lists the dimensions based on the manufacturer’s instructions and does not bears responsibility for incorrect instructions from the respective supplier. The information, characteristics and photos of each product are provided by the manufacturer, and any errors in them may be due to technical or typographical errors, or may have occurred unintentionally. Some products may be shown with an indicative photo. These details as well as some features of each product can change without any warning. The company is not responsible and is not bound for errors due to incorrect data or a detour when entering electronic data in the store.

2. Limitation of Liability

AVAILABILITY:

Arkoudis Th. Angelos cannot provide any guarantee for the availability of the products posted on its website. However, it undertakes to promptly inform customers of the unavailability in case they express an interest in ordering an unavailable product.

DELIVERY TIME:

The delivery time of the products depends on the place of shipment and the transport company that undertakes the transport. Arkoudis Th. Angelos can inform about the estimated delivery date in cooperation with the transport company, but reserves the right to deliver the goods in cases of force majeure.

3. Security

Arkoudis Th. Angelos takes all the necessary measures for the security of your Personal Data as well as your electronic transactions, with the most modern and advanced methods, in order to ensure your maximum possible security. All information related to your personal information and transactions is secure and confidential.

CUSTOMER IDENTIFICATION:

There are two codes used for your identification: the username and the password, which every time you enter them, they give you access to your personal information with absolute security. It gives you the possibility to change the user code (password) as often as you wish.
The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and hiding it from third parties. In the event of its loss or leakage, you should notify us immediately, otherwise the online store of Arkoudis Th. Angelos is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easy passwords.

Alternatively, the customer can complete a transaction without creating a personal account. However, it is necessary to fill in its details for the shipment of the products.

Arkoudis Th. Angelos does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority. You can request any information held about you and its correction if you can demonstrate an error. For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.

In any case, the online store of Arkoudis Th. Angelos in no way discloses or makes public your personal data and the information you entrust to us. The personal data that you make available to us by registering as a member is used exclusively for the execution of your transactions. All information is encrypted and stored with absolute security.

4. Protection of Personal Data

During your visit to the website www.arkoudis-toolbox.gr and in order to order products, but also to ensure the possibility of communicating with you, you will be asked to declare information concerning you (name, address, telephone, e-mail address)Any personal data that you declare anywhere on the pages and services of the www.arkoudis-toolbox.gr website, are intended exclusively for ensuring the operation of the respective service and may not be used by any third party, without complying with the provisions of Law 2472/97 regarding the protection against processing of personal data, as it applies each time.

The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The Customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997.

If you are under the age of majority before deciding whether or not to accept these terms and conditions you should review them with your parent or guardian and fully understand them, both you and your parent or guardian. Acceptance of the terms and conditions by the parent or guardian will be deemed to be their consent to them on your behalf. Parents or guardians are advised to supervise their children when using the Internet and mobile or other devices. If you invite your children to use the service, you consent to these terms and conditions on their behalf.

5. Purchase of Products

In our online store you can find only some of the products of the company Arkoudis Th. Angelos. The page is constantly enriched with new products. To make your search easier, we have divided our products into categories and subcategories. In case you are looking for something specific, use the “search”, which will take you directly to your specific option. If a product is not found on our page, you can ask us through the contact form.

6. Return – Replacement of Defective Products

You have the right to return the products you have purchased within 14 calendar days free of charge, as long as the packaging has not been opened and the product has not been damaged. You can also request their replacement:

a) in all cases in which Arkoudis Th. Angelos has proven to be guilty of wrong products or products of poor and defective quality (error in receiving the order, invoicing, shipping, damaged during transport or with poor packaging) and b) in all cases in which there was a problem / actual defect in the product (function or quality) which is covered by the product warranty and since the warranty has been given by Arkoudis Th. Angelos This provision does not apply to products covered by third-party guarantees such as by the product manufacturer or its agent.

In any case and for all the above cases, the maximum return period for replacement cannot be extended beyond fourteen (14) calendar days from the date of receipt. In addition, for all cases, the product to be replaced-repaired must necessarily be accompanied by the original proof of purchase. For all the above cases, the products to be replaced-repaired must be in the condition received by the customer, complete and undamaged, and their packaging must be the one that normally accompanies the product and be in excellent condition, together with all the documents which accompanied the product (e.g. DAT, Retail Account, etc.) upon delivery. Before each return, it is recommended to consult with the online store of Arkoudis Th. Angelos

7. Cancellation of Order

The order can be canceled if the product has not yet been shipped. You can contact our store by phone: 2392091410 or by e-mail: arkoudislogistirio@gmail.gr to cancel your order.

After receiving the product, contact our store by phone: 2392091410 or by e-mail: arkoudislogistirio@gmail.com to explain the reason you wish to cancel the order. If the company is not responsible for the cancellation of your order, you will in any case be charged with the shipping costs of the products.

Caution! In case of payment by credit card, cash is not refunded but the refund is made through the bank to your credit card.

In case of an order with receipt from our physical store after the end of 10 days, it will be canceled automatically.

In any case and for all the above cases, the maximum cancellation period cannot be extended beyond fourteen (14) calendar days from the date of receipt.

8. Payment Methods

The online store of Arkoudis Th. Angelos accepts Visa and Mastercard credit cards. Your transactions in our online store are protected by the highest online security systems (3D Secure, SSL-128 bit and digital certification by Verisign, Inc.) which guarantee a secure trading environment.

For purchases with your credit card, please follow the instructions in our online store. You will be asked to enter your credit card number and expiration date on the order form. If you choose to pay by credit card, you must be present when receiving your order with your credit card and ID. In this case (i.e. payment by credit card) the receipt of the order by a third, unauthorized person is not allowed.

By deposit to a bank account:

Discount your order to the following accounts:

EUROBANK IBAN: GR0602604680000130200206550

PIRAEUS BANK IBAN: GR9201722100005210070672726

NATIONAL BANK OF GREECE IBAN : GR3601102370000023740063724

ALPHA BANK IBAN: GR16 0140 4180 4180 0200 2004 368

NAME OF BENEFICIARY: ARKOUDIS TH. ANGELOS

Please fill in your order number and name during checkout. Upon receiving an update in our payment system about the payment, we confirm your order and the process of sending it begins. Please keep your proof of deposit.

9. Order / Delivery of Products / Shipping Costs

As soon as your order is completed, you will see the following message (example):

“Thank you for choosing us for your purchases.

Your order with code XXXXXX has been successfully registered.

You will receive a confirmation shortly at the email address you provided.”

Shipping charges:

Transport costs are calculated based on the postal code. that you declare when registering your order and based on the volume and/or weight of your order.

Delivery dates and times:

Average delivery time is 1-3 business days for in-stock items.

In the event that your order includes products that are expected, your order will be delivered when we receive the expected items. We will contact you to inform you about the times of collection from our suppliers and delivery to your home.

For transfers through an agency, the delivery times of the respective Transport Company apply.

Products are not delivered outside of Greece.

10. Modification of Terms and Conditions

Arkoudis Th. Angelos reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store without prior notification, informing visitors by posting the new terms and conditions on the website of this online store . It is clarified that the change of terms does not apply to orders that you have already placed.